TerraBella Senior Living Jobshttps://terrabella.oasisrecruit.comOpen positions at TerraBella Senior LivingRegional Director of Resident Carehttps://terrabella.oasisrecruit.com/job/1009049/regional-director-of-resident-care<em>TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and</em>…Atlanta, GATerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

TerraBella Senior Living is looking for a Regional Director of Resident Care for the Georgia/South Carolina market.

The Regional Director of Resident Care is responsible for activities related to the development, implementation and ongoing support of quality management and educational initiatives throughout assigned communities. This position assumes a primary role in ensuring that the communities are compliant with State and Federal Regulations.

Responsibilities:

  • Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed
  • Reviews and investigates resident complaints/Hotline Complaints as directed Ensures compliance with resident rights policies and works to resolve resident grievances
  • Conducts compliance surveys at communities. Assist in coordinating actions plans to minimize liability and risks as a result of compliance surveys
  • Participates in State and Federal surveys and compliance investigations
  • Supports and follows up with communities in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Reports findings of State and Federal surveys to the Regional Operations Leader.
  • Gathers performance improvements indicators and survey data to identify trends. Develops Plans of Corrective Actions with the Regional Operations Leader (ROL), Executive Directors (ED) and Director of Health and Wellness (DHW).
  • Schedules periodic site visits to provide supervision, clinical expertise, ensure communication, and to monitor the overall operation the clinical services department. Conducts facility reviews based on operational needs, changes in management and commitment to regulatory compliance
  • Reviews all potential move-outs.  Reviews all potential move-in denials prior to any communication with prospective resident or family member
  • Provide in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc. 
  • Participates in the clinical review of residents as needed
  • Audits level of care assessments for accuracy and compliance
  • Participates in review of clinical risk scenarios at the community level to mitigate liability and risk
  • Works closely with the RF and DHW to review and interpret state regulations as needed
  • Participate in the interview and selection process for community DHWs.
  • Orchestrates onboarding of new DHWs.
  • Participate in the clinical review of new move-ins as needed and in support of the DHW.
  • Maintains current knowledge of state regulations and monitor proposed changes to regulations
  • Develops into valued and trusted member of the regional team offering clinical expertise and guidance to RDO, RDS and HRM
  • Champion the company culture as all times.  
  • Perform other duties as assigned

Supervisory Responsibilities:

  • Provides supervision and guidance to community administrators and Director of Health and Wellness staff and others as assigned to assure delivery of consistently high-quality care to residents. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Qualifications:

  • Bachelor of Science in Nursing required, Master of Science in Nursing preferred.
  • Maintains knowledge of regulatory compliance in all states of responsibility.
  • Experience in assisted living, home health or long-term care industries
  • Ten (10) years’ nursing experience
  • Licensed Registered Nurse in good standing
  • Five (5) year nursing management experience

Benefits:

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package.  

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers.  If you have any questions about the position you are applying for, please contact the community directly. 

EOE D/V

]]>Area Director of Saleshttps://terrabella.oasisrecruit.com/job/1009326/area-director-of-sales<em>TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee.</em>…Roanoke, VATerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. 

TerraBella Senior Living is hiring an Area Sales Manager.

The Area Sales Manager (ASM) reports to the Regional Director of Sales to lead the sales efforts in an assigned territory engaging directly with Executive Directors, Senior Lifestyle Counselors and Senior Lifestyle Coordinators. This position focuses on the productivity of the community sales teams and census building. The ASM supports the RDS in planning, sales reporting, goal setting, sales process optimization, event planning, sales & CRM training, and sales program implementation.  The ASM directly supports the RDS to increase the effectiveness and performance of the sales team.  The ASM role does not manage the SLCs directly but uses influential leadership in partnering with the Executive Director at each community to maximize the productivity of the community sales teams.

Responsibilities:

  • Overall responsibility to achieve sales move-in and occupancy budgeted plan for each community.
  • Maintains knowledge of daily census reporting for all communities; supports the weekly and accurate tracks reporting of sales activities, conversion ratios for SLCs as well as the reporting of Critical Success Factors.
  • Reports on all activities and results to the RDS weekly as well as reviewing reports with EDs and SLCs on a regular basis and during every community visit.
  • Coaches, trains, and assists with the management of the Senior Lifestyle Counselors (SLC), Coordinators and associated sales Coaches for improved performance as necessary to achieve goals.
  • Motivates the sales staff (SLCs) through effective leadership and positive reinforcement to enhance our culture and improve employee retention.
  • Provides input in the Interviewing and screenings of SLC candidates to ensure those hired meet success criteria and standards for the role.
  • Performs community site visit audits and assessment of all sales processes; keeps the SLCs and coordinator sales process manuals up to date and accurate.
  • Demonstrates proficiency in all aspects of the CRM system and be able to train SLCs and marketing coordinators.
  • Maintains accurate competition reports for each community and has a complete knowledge of market conditions and competition, as to advise DSL leadership on changing conditions; displays understanding of the organizations “value pricing” program to provide the correct sales talking points.
  • Educates all new and existing SLCs and Coordinators to the standards of the SLC role and ensures ongoing compliance.
  • Visits communities in their assigned area as scheduled by the RDS.
  • Assists sales team with implementation at community level with sales and marketing programs/strategies.
  • Leads Weekly Sales Calls with the RDS to review of sales board & weekly sales activity at each community.
  • Collaborates with the Sales Training & Development Director to ensure proper knowledge and ability in Vitals, sales board, and sales processes.
  • In accordance with the RDS, ensures compliance that all quarterly competitive analysis plans from SLCs are kept up to date and
  • Other duties as assigned by RDS

Qualifications:

  • Bachelor’s degree in Business Administration, Public Relations/Communications, Marketing or related field
  • Three years selling in a senior living environment.
  • Sales experience in multi-community/regional role a plus.

Benefits:

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefit package.  

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V






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